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The Small Print

Your contract with us
Pricing terms
Copyright & trademark
Registered company details
VAT registration number

Your contract with us

No contract shall subsist between you and for the sale by it to you of any product unless and until accepts your order by sending you a VAT invoice. Your order confirmation is for your convenience only and does not constitute an acceptance of your order. That acceptance will be deemed complete and will be deemed for all purposes to have been effectively communicated to you at the time sends the email to you, whether or not you receive that email.

Title in the goods shall not pass to the customer until all sums due from the customer to the supplier on any account have been paid.

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Pricing terms

The 'Normal Price' used on this website represents the manufacturers' suggested selling prices or list prices in most, but not necessarily all, cases. 'Normal Price' may not be indicative of the prevailing selling prices at any specific time and place in your region.

The 'Web-only Price' is a discounted price, based on our 'Normal Price', and is calculated at our discretion. In some cases, due to smaller margins on certain products, 'Web-only Price' may be the same as 'Normal Price'.

Please note that all our prices are quoted before adding VAT at the standard rate in force at the invoicing date.

In exceptional circumstances, despite our care and attention to detail, an item may be wrongly priced. If an item's correct price is higher than our quoted price, Altec Products Limited reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. However, we may at our discretion decide to honour the lower (incorrect) price and complete the transaction, as a gesture of goodwill to the customer.

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We aim to deliver your order within the expected timescale of the delivery service you have chosen when placing your order. This depends on the actual date of despatch from our warehouse.

In the case of despatch by Royal Mail 1st and 2nd Class, Royal Mail Special Delivery and Royal Mail Air Mail, orders placed on the website by 4pm will be despatched the same working day. Orders for this despatch method that are received after 4pm will be despatched the next working day.

In the case of despatch by DPD Express Parcels, orders placed on the website by 5pm will be despatched the same working day. Orders for this despatch method that are received after 5pm will be despatched the next working day.

A working day (or business day) is defined here as Monday to Friday in any week, excluding Bank Holidays.

In addition, Altec will be closed for the period between Christmas Day and New Year’s Day. Whilst the website will continue to accept orders during this period, orders will not be processed and despatched until the next working day after New Year's Day. The last despatch date to achieve delivery before Christmas Day, and the exact period of closure over the Christmas period, will be clearly stated at the top of our web pages. Whilst we care very much about the convenience of our customers, we reserve the right to vary these dates at our discretion and without notice.

If some of your order is out of stock, we will advise you of the date we hope to be able to despatch it, aiming to minimise the inconvenience to you. The expected delivery time by your chosen delivery service will then run from the eventual day of despatch.

If we are aware of any delays in the delivery time by your chosen delivery service, we will contact you to keep you informed.

If you have not received your order within the expected delivery time, or if you have not been able to track your order with the details we have given you, please contact the Sales Office

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Copyright & trademark

This website is owned and operated by Altec Products Limited. The material contained on this website, including all design, text, graphics, selection and arrangement of content and all other information on this site are copyright Altec Products Limited or its licensees, content providers or technology providers. All rights reserved.

Permission is granted to copy, print and distribute in hard copy sections of this Site for the purpose of browsing and shopping or for placing an order at Any unauthorised use of the material on this site without the prior permission of Altec Products Limited may violate copyright, trademark and other applicable laws.

Altec respects all relevant trademarks and marks them accordingly.

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We do not send junk emails, letters or faxes to our customers, although we may from time-to-time contact you with important information.

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Registered company details

Name & Registered Office:
Company No. 02126890 (England)

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VAT registration number

The VAT registration number for Altec Products Limited, trading through, is GB 458 8732 95.

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Neither Altec Products Limited nor any of our affiliates, directors, employees or other representatives will be liable for losses arising out of or in connection with the use of this website.

Altec Products Limited provides this website and its contents on a “as is” basis and we make no (and expressly disclaim all) representations and/or warranties of any kind with respect to this website or its contents including without limitation warranties of merchantability and/or fitness for a particular purpose. In addition we do not represent or warrant that the information accessible from or via this website is accurate, complete or current.

In an effort to provide our customers with the most current information, price and availability information is subject to change without notice.

The limitations of liability in relation to this website apply to all damages of any kind, including, without limitation, compensatory, direct, indirect or consequential damages, loss of data, income, production or profit, loss of or damage to property and claims of third parties.

The limitations of liability in relation to this website do not limit our liability to the extent that it cannot be limited and/or excluded by applicable law.

Save in respect of your statutory rights, we shall not be liable to you by reason of any implied warranty, condition or other term, or any duty at common law, or under these terms of our contract with you, for any indirect, special or consequential loss or damage (whether for loss of profit or otherwise), costs, expenses or other claims for compensation whatsoever (whether or not caused by our negligence) which arise out of or in connection with the supply of the goods or their use by you.

You are liable for any telephone charges and any charges made by your internet service provider as a result of your use of the internet service.

Any rights not expressly granted by us are reserved.

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